I'm having download issues. What can I do? In order to investigate download issues that have been reported to us, we require the following information in the report: Country: The place you're downloading from, please make sure you are not using a VPN when testing as this may make this information inaccurate.
Test download speeds: You'll need to try and download each of our test files in this article. Your download link: The link generated for you when downloading a file. TraceRoute: This is detailed information about your connection to our services, which allows us to identify any common stalling points. To get the information required, please follow the troubleshooting steps below, there is a posting template at the bottom of the article: Understanding what is within our control We do our best to provide access to all mods for users all over the world, however we are sometimes hampered by conditions beyond our control.
The sense checks Before we get into the more advanced troubleshooting, it's important to cover the simple problems we often encounter which can be fixed with relative ease. Downloads don't start: You should consult our " Troubleshooting website issues " page.
This is normally caused by a browser addon or privacy settings. Make sure you stop any other downloads: We often find that users report issues while Steam is downloading a 40GB update in the background, which is hogging all your bandwidth. This can also happen with Windows Update and any other software which automatically downloads content. Collaborator Author. Reported by: Zxyphear. Reported by: Agreedious. Reported by: samgibbsn7. Reported by: thmmkr. Reported by: BosDragon.
TanninOne added bug and removed bug labels Nov 28, TanninOne closed this Nov 29, Reported by: theblueorphan. Reported by: octavioals. TanninOne added the reference label Mar 29, Reported by: 4viles I also tried clicking the similar title, but it didn't answer my query.
Reported by: ValkyriePendragon. A very painfully slow experience as downloading anything at that speed takes a long time, and I know it's not my internet connection because if I download manually I don't have this problem Reported by: jlay1. In this age of Adblockers, we believe that the users who financially support the site should be rewarded for their help.
Whether by directly donating towards the site by buying Premium Memberships or simply by choosing to not use an Adblocker while browsing the site, these users are the ones who help to keep the site up and fully operational.
Without them, Nexus Mods would simply cease to exist. We believe the help they provide, consciously or unconsciously, should be incentivised and rewarded. On the flip side, we do not want to punish users who want to use Adblockers but do not financially contribute to the running of the site. There are myriad different reasons why users choose to use Adblockers, and a lot of them are perfectly valid.
For these users, their experience is not changing at all. They'll still be able to browse the site and receive the exact same experience as they always have done in the past. In conclusion, we like to reward users who contribute financially to the running of the site, but not punish users who use Adblockers. Sorry, something went wrong. Having same issue in 2. This issue seems to have returned. H-Finch Don't necro old issues, please.
If you've just upgraded to premium, give it 24 hours. If not, you'll have to communicate with Nexus. MO does not control download speeds.
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